QAre you a factory or a trading company?
As a leading manufacturer of natural and organic skincare products, we are proud to be a factory that produces our own products. We have complete control over the production process, from sourcing the highest quality ingredients to ensuring the final product meets our strict standards for safety and effectiveness. Being a factory also means we can offer our customers more competitive prices and faster turnaround times.
QCan I visit your company?
Yes, we welcome visits from customers and partners who are interested in our products and services. To arrange a visit, we recommend contacting us in advance to schedule a date and time that works for both parties. During your visit, you will have the opportunity to meet with our team, tour our production facilities, and learn more about our manufacturing processes and quality control standards.
QWhat is the MOQ?
We understand that MOQ is important for customers, and we are committed to providing customized solutions to meet their specific needs. Customers can reach out to us with details of their order, and our team will provide accurate information on MOQ and other relevant details. We strive to make the ordering process simple and transparent.
QCan I get samples?
We understand the importance of trying our products before making a purchase. We offer a range of sample options depending on the product availability, and we will do our best to provide you with the samples you need. Please contact our customer service team to request samples.
QCan you provide me lower price?
Our prices reflect the exceptional quality and value of our products. However, we are happy to work with you to find solutions that fit your budget, such as volume discounts or special pricing arrangements. We are committed to providing exceptional customer service and look forward to the opportunity to work with you.
QHow long is the delivery time?
Delivery times can vary depending on the product and quantity ordered, as well as your location. Typically, we aim to process and ship orders within 1-3 business days of payment confirmation. For international orders, delivery times can range from 7-30 days depending on the shipping method selected.
NeoKis Beauty
